Your Strategic Call Dispatch Partner
Committed to Call Dispatch since 1992, CDS is today one of the strongest partners you can find in this segment within the German speaking realm. The high expectations the company demands of its own service quality is reflected in the ISO 9001-2000 certification earned in 2001 and the associated continuous improvement of work processes. Your customer is always at the center of attention, because CDS build bridges.
CDS service spectrum ranges from the installation and support of your hotline through the acceptance of breakdown events, the resource planning and management of your technical customer service, the ordering of replacement parts up to the maintenance of your on-call schedules. The Customer Relationship Management service specialist also gladly accepts jobs such as conducting customer satisfaction surveys or the complaint management. CDS bridges the gap between you and your customers. You can fully trust that you are always in good hands – from the first call all the way to solving the respective concern. This will give you the freedom to concentrate on matters that ultimately decide your success: your actual core business.
Do you no longer want to spend time on the subject Call Dispatch?
Do you want to eliminate the daily organizational effort associated with the call dispatch?
Would you rather spend more time on other tasks?
If so, then you have come to the right place!
We would be happy to advise you about everything involving the subject Call Dispatch!
Do not hesitate and call us - we are always here for you!
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